Privacy Policy

Effective date: [August 12, 2025]

1. Introduction

Clifty Group, LLC (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains the personal information we collect, how we use it, who we share it with, and your rights. By using our website, services, or opting into SMS communications, you agree to the terms described here.

2. What Personal Information We Collect

We may collect the following personal information when you interact with our website, mobile applications, customer support, or SMS messages:

Contact information: name, email address, phone number, postal address
Account and transaction details (when you place orders)
Device and technical data (IP address, browser, device type)
Communications: messages you send to us, including SMS opt-in/opt-out requests
Any other information you voluntarily provide via forms, chats, or surveys

3. How We Use Personal Information

We use personal information for the following purposes:

To provide, operate, and improve our products and services
To send transactional messages, service updates, and appointment reminders
To send marketing communications, promotions, and SMS messages if you have opted in
To respond to inquiries, provide customer support, and process orders
To detect and prevent fraud or illegal activity and to enforce our policies

4. Who We Share Personal Information With

We do not sell your personal information. We may share personal data with:

Service providers: third parties that provide services on our behalf (payment processors, email/SMS delivery providers, hosting/CDN, analytics).
Legal and regulatory authorities: when required by law, court order, or to respond to legal process.
Business transfers: in the event of a merger, acquisition, or sale of assets involving our business.

SMS Consent: Your SMS consent is not shared with third parties or affiliates. We will never provide your opt-in status to third parties for their messaging without your explicit, separate consent.

5. SMS Messaging and Consent

SMS Terms of Service By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Clifty Group. This includes SMS messages for conversations (between employees), conversations (external). Message frequency varies. Message and data rates may apply. Message HELP for help.

How to opt out: Reply STOP to any message to unsubscribe. After you send the SMS message “STOP,” we will send a confirmation message and will not send you marketing SMS messages thereafter.

SMS consent is not shared with third parties.

6. Data Security

We implement reasonable physical, administrative, and technical safeguards designed to protect personal information. However, no security system is impenetrable and we cannot guarantee absolute security.

7. Your Rights

You may have rights under applicable law regarding your personal information, including the right to access, correct, update, restrict, or delete the information we hold about you. To exercise these rights, contact us using the details below.

8. Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with the updated “Effective Date.” We encourage you to review the policy periodically.

10. How to Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:

Clifty Group, LLC
Email: privacy@[yourdomain].com
Phone: (970) 657-2098
Mailing Address: 2695 Rocky Mountain Ave St. 270 Loveland, Co 80538